The conceptTshirts help page

Thanks for visiting our site. When buying online we know it is important to know about the people behind your T shirt and the type of T shirts used, so here is some information about us!

We are not just a T shirt store, we are a group of fine artists using T shirts as a means of taking artwork and ideas out of the gallery and onto the street. When you buy one of our T shirts you are buying a work of art.

What sort of T shirts do you use?

Thank you for your interest in the T shirts we use. We only use quality heavy weight T shirts from top brands:  Fruit of the Loom, Gildan or Hanes. We want your T shirt to be a joy to wear and we only use the best materials to ensure that you have a great experience everytime you put on one of our T shirts.

Mens

Ladies

Bella Junior's Cap Sleeve
This 100% cotton tee has a custom, contoured fit for superior comfort. Produced by Bella, this is a very high quality item that will be sure to become your favorite shirt.

Who are you?!

ConceptTshirts.com is a group of artists and designers from all disciplines and media who are interested in getting art out of the gallery and onto the streets. To this end we design T shirts as well as continuing with other fine art activities that range from watercolor to street art, filmmaking to sculpture and writing.

Printing?

Our T shirts are designed by fine artists and printed and shipped by spreadshirt. This allows our artists to do what they excel at and gets your t shirts shipped as quick as possible. Spreadshirt generally ships within two days of orders, which is fantastic!

Shipping?

We accept all credit cards and ship to all US states. Shipping cost is simple: $4.99 for all orders up to $49.90, up to $119.90 = $ 6.99, up to $169.90 = $ 9.99. After that is free!

International shipping starting with $ 6.99 to Canada CLICK HERE FOR FULL SHIPPING COSTS

Contract?

When you order our T shirts your contract is with spreadshirt. For a complete listing of spreadshirt terms and conditions please click here

Returns?

We are so sure that you will like your new conceptTshirts T shirts that we will refund any do not meet your high standards. Before making any returns, please contact customer service at orders@spreadshirt.com, to organize the return and refund.

Why T shirts?!

T shirts are accessible to everyone and everyone can collect our T shirts and wear them. People who go to art galleries and people who do not can all enjoy our work on T shirts. Whether you are an art collector or a T shirt lover who wants a new T shirt, please enjoy the site!

Cancellations or changes to your order

After you've placed your order, you will receive a confirmation e-mail. If you wish to change or cancel your order simply reply to that e-mail or contact customer service at service@spreadshirt.com. Please make sure to include your order ID number in all correspondences (this number can be found in your confirmation e-mail).

IMPORTANT: Please inform us immediately of any modification or cancellation; since we have very quick processing times, chances may be that your order has already been sent to production.

Payment options

We acceps Visa, Mastercard, American Express and Diner's Club cards. We also take debit and check cards as long as they are associated with a major credit company like the ones listed above. Your billing address and mailing address must match, otherwise we can not process your payment. Once payment information is received, your order will be sent to production.

Sales tax

Sales taxes are not charged to your order.

How do we protect your data?

The secured SSL system (Secure Socket Layer) is used to encrypt all processed data.

What is your information used for?

Your data is used exclusively for processing your order. No data will be transmitted to or saved by third parties. We do not send any unrequested e-mails; you will receive mailings from us (e.g. with information about new products or designs) only if you sign up for them. Cancellation from these mailings is possible at any time.

Safety and privacy

In order to ensure the safety of your payment transactions, the SSL (Secure Socket Layer) certificate from Thawte is used to encrypt all transmitted data. Your personal data is kept confidential.

Order confirmation not received

After sending your order, you will receive a confirmation e-mail. This confirmation is sent within minutes after an order is placed. If you do not receive this confirmation, it is most likely due either to a technical problem or an error in your e-mail address (e.g. typo). In this case, please contact us immediately at service@spreadshirt.com with the approximate time of the order and the name conceptTshirts.com

Still haven't received your merchandise yet?

After your order as been shipped you will receive an e-mail confirming the shipment. If - whatever the reason - you feel that your order has not been processed as you were expecting it, please do contact us at service@spreadshirt.com. If you do not receive your merchandise within the expected time, we kindly ask that you let us know within 6 weeks of your order date.

Delivery types

The products you have ordered will usually be shipped during the next
1 to 2 business days after you have placed the order, as long as:

# We have received complete and valid payment information

# The product is in stock

# The delivery address is complete and correct.

Once shipped, delivery times depend on the shipping service selected during the order process. The available shipping options are as follows:

Standard shipping via USPS or DHL
Your order will be shipped via Standard Delivery. Generally, shipments going to Eastern US destinations are sent via USPS standard delivery, whereas shipments going to Central or Western US destinations are sent via DHL Smart Mail. Canadian and International shipments are shipped via USPS parcel post airmail.

We will notify you by email once your purchase has shipped. General delivery times for standard shipments are between 4 and 10 mailing days. Most international customers experience shipping times between 5 days and 5 weeks. Please note that standard shipments are not guaranteed and we can not provide tracking information for standard shipments.

4 Day Ground via DHL
Your order will be shipped via DHL 4 Day Delivery. We will notify you, by email, with tracking details for your shipment once your purchase has been sent. This delivery option is guaranteed; you will receive your purchase no later than the seventh business day after your order begins to be produced.

2nd Day via DHL
Your order will be shipped via DHL 2nd Day Delivery. We will notify you, by email, with tracking details for your shipment once your purchase has been sent. This delivery option is guaranteed; You will receive your purchase no later than 3PM on the fifth business day after your order begins to be produced.

Express Overnight via DHL
Your order will be shipped via DHL Overnight Express Delivery. We will notify you, by email, with tracking details for your shipment once your purchase has been sent. This delivery option is guaranteed; you will receive your purchase no later than 3PM on the third business day after your order begins to be produced.

*Please note these two important point regarding 2nd Day and Express Delivery:

1) In the event that an article in your order cannot be produced because we do not have your chosen size or color available, our Customer Service team will make every attempt to contact you by email or by telephone to suggest alternative choices. Should we not be able to contact you in time to ensure that your order ships within the time frame of your guaranteed shipment, we will use our best judgment to replace the product. In these instances, we will notify you by letter with your shipment to explain the changes.

2) 2nd Day and Express Delivery cannot be shippped to P.O. Box addresses. If you have entered a P.O. Box address and chosen 2nd Day or Express Delivery, your shipment is likely to be delayed and can not be gauranteed. In this instance, or in the unlikely case we cannot ship according to the terms you selected within two business days of producing the order, Spreadshirt will reimburse the additional shipping costs to you and ship your item via Standard delivery.

Full shipping costs

Standard

4 Day Ground

2ndDay

Express